Software Support Chart
Software Vendor Campus Availability Campus Support
Access Microsoft
www.microsoft.com/
access
AU Software OIT Standard
Current version:
2003
Acrobat Writer Adobe
www.adobe.com

GovConnection
[E-mail]

 

OIT Standard
Current version:
7.0
Adobe Reader Adobe
www.adobe.com
Directly from vendor:
www.adobe.com
OIT Standard Current versions:
7.0
Amos SPSS, Inc.
www.spss.com/
amos
Contained in SPSS
AU Software
Distributed Support
AnswerTree SPSS, Inc.
www.spss.com/
answertree
Contained in SPSS
AU Software
Distributed Support
ArcGIS ESRI
www.esri.com
AU Software Distributed Support
AutoCAD Autodesk
www.autocad.com
AU Software Distributed Support
Dreamweaver

Adobe

www.adobe.com

GovConnection
[E-mail]
Distributed Support
EndNote Thomson
www.endnote.com
AU Bookstore Distributed Support
Eudora QualCOMM Users should move to GroupWise Superseded
Excel Microsoft
www.microsoft.com/
excel
AU Software OIT Standard
Current version:
2003
Expression Web Microsoft http://www.microsoft.com/ expression AU Software
Account required to use server (send email to account@auburn.edu)

OIT Standard
Current version:
Expression Web

Firefox Mozilla
www.mozilla.com
Directly from vendor:
www.mozilla.com
OIT Standard
Current version:
1.5
FrontPage Microsoft
www.microsoft.com/
frontpage
Users should move to Expression Web Superseded
GroupWise Novell
www.novell.com/
groupwise
AU Install; AU Dial
Account Required
OIT Standard
Current versions:
6.5 & 7.0
HostExplorer Hummingbird
Communications
www.hummingbird.com
AU Install; AU Dial OIT Standard
Current version:
6.1
Imagine Leica Geosystems
(formerly ERDAS)
www.erdas.com
AU Software Distributed Support
Intellisync Pumatech
www.pumatech.com
AU Bookstore OIT provides support for connection to GroupWise only
Internet Explorer Microsoft
www.microsoft.com/ie
Download directly
from vendor:
www.microsoft.com/ie
Online updates from
windowsupdate.
microsoft.com
OIT Standard
Current version:
6.0
JMP SAS Institute
www.jmpdiscovery.com
Available with textbook
AU Bookstore
Distributed Support
Lotus 1-2-3 IBM Users should move to
Microsoft Excel
Superseded
Mac OS Apple
www.apple.com/macosx
AU Bookstore Distributed Support
Maple Waterloo
www.maplesoft.com
AU Software Distributed Support
McAfee Antivirus McAfee
www.mcafee.com
AU Install; AU Dial OIT Standard
Current versions:
4.5.1 SP1 and
Enterprise 8.0i
MINITAB MINITAB, Inc.
www.minitab.com
AU Software Distributed Support
Netscape Netscape Communications Users should move to Firefox or Internet Explorer Superseded
NotifyLink NotifyLink
www.notifycorp.com
AU Software OIT provides support for connection to GroupWise only
Office Suite Microsoft
www.microsoft.com/
office
AU Software OIT Standard
Current versions:
2003
Office:mac Microsoft
www.microsoft.com/
mac
AU Software Distributed Support
Outlook Microsoft Users should move to GroupWise Superseded
Outlook Express Microsoft Users should move to GroupWise Superseded
Photoshop

Adobe

www.adobe.com

GovConnection
[E-mail]
Distributed Support
PowerPoint Microsoft
www.microsoft.com/
powerpoint
AU Software OIT Standard
Current version:
2003
Publisher Microsoft
www.microsoft.com/
publisher
AU Software Distributed Support
SAS SAS Institute
www.sas.com
AU Software Distributed Support
Secure CRT VanDyke Software
www.vandyke.com
AU Install; AU Dial OIT Standard
Current version:
4.07
SPSS SPSS, Inc.
www.spss.com
AU Software Distributed Support
TSM IBM
www.tivoli.com
AU Install; AU Dial
Account Required
(call HelpDesk at
844-4944)
OIT Standard
Current version:
4.2
VPN Cisco
www.cisco.com
AU Install; AU Dial OIT Standard
Current version:
4.0.2b
Windows Microsoft
www.microsoft.com/
windows
AU Software
Online updates from
windowsupdate.
microsoft.com
OIT Standard
Current Versions:
2000 and XP Professional
WinSCP Martin Prikryl
winscp.vse.cz/eng
Download directly
from vendor:
winscp.vse.cz/eng
Distributed Support
Word Microsoft
www.microsoft.com/
word
AU Software OIT Standard
Current version:
2003
WordPerfect Corel
www.corel.com/
wordperfect
AU Bookstore OIT Standard
Current versions:
11 and 12
WS FTP Ipswitch
www.ipswitch.com
AU Install; AU Dial OIT Standard
Current version:
4.50

Campus Availability Information

AU Bookstore
The Auburn University Bookstore sells this software directly to students and employees at at discounted educational rate. The Bookstore is located in 1360 Haley Center. Contact Ramonde Johnson at 844-1360 or johnsr4@auburn.edu for more information.

 

AU Dial
This software is available on the AU Dial Installation CD. AU Dial is a dial-up service available only to University departments. See http://www.auburn.edu/oit/connectivity/au_dial for more information.

 

AU Install
This software is available for download from the AU Install website (AU User Name and password is required for off-campus access). Students and employees can also check out the AU Install CD from the RBD Library. See www.auburn.edu/download for more information.

 

AU Software
AU Software coordinates software site licensing for the University. See www.auburn.edu/ausoftware for current software offerings.


Campus Support Information

OIT Standard
Current versions of this software are supported by OIT with one or more specialists able to answer questions and help solve problems. Support for any non-current version is available only as time allows. Users of older versions should upgrade to the current version as soon as possible.

 

Distributed Support
The primary support for this software lies outside of OIT. AU Software may provide support for software licensing and distribution.

 

Superseded
This software has been replaced by another product that is now supported by OIT. Users should move to the supported software.

For more information, contact:

OIT HelpDesk
(334) 844-4944
helpdesk@auburn.edu