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Auburn
University
Student
Loan
FAQ
Q:
What is KHEAA and what role does it play in my loan process?
KHEAA
stands
for
Kentucky
Higher
Education
Assistance
Authority,
and
is
a
nonprofit
agency
that
insures
Federal
Stafford
Loans
made
by
participating
lenders
against
default,
death,
or
total
and
permanent
disability.
You
may
also
hear
KHEAA
referred
to
as
the
Guarantor.
KHEAA
will
process
your
loan
for
guarantee
once
your
Master
Promissory
Note
(MPN)
is
received
by
your
lender
and
Auburn
has
certified
your
eligibility.
KHEAA
will
notify
you
in
writing
after
the
loan
has
been
processed
for
guarantee.
Q:
Am
I
required
to
do
an
Entrance
Interview?
How
and
where?
Yes,
the
Entrance
Interview
for
new
borrowers
is
a
requirement
for
student
loans.
You
may
complete
the
process
on
line
with
KHEAA.
The
AU
Financial
Aid
Office
has
computers
available
for
your
use
during
regular
business
hours
if
you
do
not
have
access
otherwise.
Q:
Am
I
required
to
sign
a
Master
Promissory
Note
(MPN)?
Yes.
After
you
have
accepted
your
loan
(completed
your
Award
Letter
and
returned
to
our
office),
KHEAA
will
mail MPN
instructions to
your
permanent
address.
The
instructions
will
tell
you
how
to
Esign
your
MPN
on
KHEAA's
web
site.
By
completing
and
signing
the
MPN,
you
are
promising
to
repay
all
student
loans
made
under
this
note.
You
may
have
to
sign
only
one
MPN
for
the
life
of
your
student
loan.
However,
if
you
change
lenders
or
transfer
to
another
school
that
requires
an
annual
note,
a
new
MPN
must
be
signed.
An
MPN
expires
ten
years
after
the
note
is
signed.
An
MPN
is
revoked
if
a
disbursement
is
not
made
within
one
year.
Q:
Which
lender
should
I
use?
Can
you
recommend
one?
Our
participating
lender
list displays incentives of
the
lenders
participating
with
AU
through
KHEAA
so
you
and
your
parents
can
make
an
informed
decision
about
your
loans.
While
we
will
not
recommend
one
lender
over
another,
we
are
confident
that
any
lender
on
the
list
will
provide
the
quality
service
we
want
for
our
students.
We
have both
national,
regional,
and
local
lenders
so
you
will
have
the
widest
options
available
when
choosing
a
lender.
Q:
Will
my
lender
be
able
to
buy
my
Direct
Loans?
Now,
or
at
repayment?
Yes,
once
your
loans
are
in
repayment
you
may
consider
consolidating
all
your
school
loans
with
one
lender.
Consolidation
may
help
simplify
repayment
by
allowing
you
to
make
one
payment
instead
of
a
payment
to
each
loan
provider.
You
may
contact
your
new
lender
for
more
information.
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