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Case in Point: Lessons for the proactive manager

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Source: Case In Point: Lessons for the proactive manager
Source: Case In Point: Lessons for the proactive manager
Source: Case In Point: Lessons for the proactive manager
Source: Case In Point: Lessons for the proactive manager
Source: Case In Point: Lessons for the proactive manager

Quotes

Since its beginning, every issue of Case In Point has contained a quote that (in-part) conveyed the overall theme of the newsletter's story. For those interested, these quotes are listed here:

Vol 1: 2009
Contemplating any business act, an employee should ask himself whether he would be willing to see it immediately described by an informed and critical reporter on the front page of his local paper, there to be read by his spouse, children, and friends.

--Warren Buffet

Every dollar you lose to fraud or compliance failure is a dollar you've lost to your primary mission of education, research and outreach.

--Kevin Robinson

Every manager is a risk manager.

--Kevin Robinson

The time is always right to do what is right.

--Martin Luther King, Jr.

I reject your reality and substitute my own.

-- Adam Savage MythBusters

The cost of greatness is responsibility.

-- Sir Winston Churchill

It's very important for universities to be high places of integrity. That's about all we have to go on.

-- Morton Weir former university chancellor and current university board member at Knox College

Wisdom consists in being able to distinguish among dangers and make a choice of the least harmful.

-- Niccolo Machiavelli, The Prince

Relativity applies to physics, not ethics

-- Albert Einstein

People often represent the weakest link in the security chain and are chronically responsible for the failure of security systems.

-- Bruce Schneier

Complacency is not something we have the luxury of.

-- Jacob Nolan, Texas A&M student

Every manager is a risk manager.

-- Kevin Robinson

Vol 2: 2010
We took risks. We knew we took them. Things have come out against us. We have no cause for complaint.

-- Robert Frost

Character is much easier kept than recovered.

-- Thomas Paine

Security is always excessive until it's not enough.

-- Robbie Sinclair, Head of Security, Country Energy, NSW Australia

Setting an example is not the main means of influencing another, it is the only means.

-- Albert Einstein

Don't get yourself in certain circumstances or instances, because it's not a good feeling to be sitting in that chair where you've got 12 people that are in control of your life. You have an opportunity to be in control of your life for yourself by the decisions that you make.

-- Puff Daddy

Are you astonished Aulus, that our friend Fabullinus is so frequently deceived? A good man has always something to learn in regard to fraud.

-- Marcus Aurelius quotes (Roman emperor, best known for his Meditations on Stoic philosophy, AD 121-180

An ounce of prevention is worth a pound of cure.

-- Benjamin Franklin

If you do not manage culture, it manages you, and you may not even be aware of the extent to which this is happening.

-- Unknown

Fundamentally, security is about people, not technology.

-- Dr. Greg Newby

Carelessness does more harm than a want of knowledge.

-- Benjamin Franklin

The cat, having sat upon a hot stove lid, will not sit upon a hot stove lid again. But he won't sit upon a cold stove lid, either.

-- Mark Twain

Each time history repeats itself, the price goes up.

-- Unknown

Vol 3: 2011
Communication is the real work of leadership.

-- Nitin Nohria

You can observe a lot just by watching.

-- Lawrence Peter ''Yogi'' Berra

The corporate culture is the most powerful control in any organization.

--James (Jim) Roth, PhD, author of Best Practices: Evaluating the Corporate Culture

Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so."

-- Douglas Adams

By three methods we may learn wisdom: First, by reflection, which is noblest; Second, by imitation, which is easiest; and third by experience, which is the bitterest.."

-- Confucius

To know what is right and to not do it is the worst cowardice.

-- Confucius

Most ignorance is vincible ignorance. We don't know because we don't want to know."

-- Aldous Huxley

What has been will be again, what has been done will be done again; there is nothing new under the sun.

-- Ecclesiastes 1:9

"Gee, there is something wrong with just about everything, isn't there, Dad?" - "Beaver" (Theodore Cleaver) "Just about, Beav!" - Dad (Ward Cleaver)

-- "Leave It To Beaver," television series 1957-1963

One of the tests of leadership is the ability to recognize a problem before it becomes an emergency.

-- Arnold Glascow

Responsibility walks hand in hand with capacity and power. Josiah Gilbert Holland 1819-1881, American Author

I don't expect anyone to be perfect. It's not human nature. What I do expect is that they will take risks, correct mistakes, and learn from both.

-- Mike Armstrong, Former CEO AT&T

Vol 4: 2012
Part of being a leader at that level is to be a risk manager and to think through what might happen

-- Penn State Trustee Chair Karen B. Peetz

Better be wise by the misfortunes of others than by your own

-- Aesop

We are too busy mopping the floor to turn off the faucet.

-- Unknown

Contemplating any business act, an employee should ask whether he/she would be willing to see it immediately described by an informed and critical reporter on the front page of the local paper, there to be read by his/her spouse, children, and friends.

-- Warren E. Buffet

All men profess honesty as long as they can. To believe all men honest would be folly. To believe none so is something worse.

-- John Quincy Adams

Many receive advice, only the wise profit from it.

-- Harper Lee

If that is the culture at the bottom, God help the culture at the top

-- Former FBI Director Louis Freeh discussing the Penn State situation where employees feared reporting criminal activity

Some choices we live not only once but a thousand times over, remembering them for the rest of our lives.

-- Richard Bach

Passwords are like underwear … change yours often …. don't share them with friends … don't leave yours lying around …

-- Virginia E. Rezmierski EDUCOM '98

All of us are watchers - of television, of time clocks, of traffic on the freeway - but few are observers. Everyone is looking, not many are seeing.

-- Peter M. Leschak

This was not a mistake, an oversight, or a misjudgment. This was a conspiracy of silence by top officials.

-- Linda Kelly Pennsylvania Attorney General

Learn from the past, set vivid, detailed goals for the future, and live in the only moment of time over which you have any control: now.

-- Denis Waitley

Vol 5: 2013
Do what you can, with what you have, where you are.

-- Theodore Roosevelt

It's tough to make predictions, especially about the future.

-- Lawrence Peter ''Yogi'' Berra

Logic is the beginning of wisdom, not the end.

-- Leonard Nimoy

No snowflake in an avalanche ever feels responsible.

-- Stanislaw Jerzy Lec

Action is the foundational key to all success.

-- Pablo Picasso

What has been will be again, what has been done will be done again; there is nothing new under the sun.

-- Ecclesiastes 1:9 (NIV)

An ounce of prevention is worth a pound of cure.

-- Benjamin Franklin

A naïve man believes everything, but a wise man looks well into the matter.

-- Proverbs

He is most free from danger, who, even when safe, is on his guard.

-- Publilius Syrus

Intellectuals solve problems, geniuses prevent them.

-- Albert Einstein

If there is any one secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.

-- Henry Ford

Start by doing what's necessary; then do what's possible; and suddenly you are doing the impossible.

-- St. Francis of Assisi

Vol 6: 2014
A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

-- Mitch Ratliff

There are risks and costs to a program of action - but they are far less than the long range cost of comfortable inaction.

-- John F. Kennedy

A leader leads by example, whether he intends to or not.

-- Unknown

Obedience of the law is demanded; not asked as a favor.

-- Theodore Roosevelt

Awareness without action is worthless.

-- Phil McGraw

Face reality as it is, not as it was or as you wish it to be.

-- Jack Welch

The good we secure for ourselves is precarious and uncertain until it is secured for all of us and incorporated into our common life.

-- Jane Addams

Society is always taken by surprise at any new example of common sense.

-- Ralph Waldo Emerson

In any situation, the best thing you can do is the right thing; the next best thing you can do is the wrong thing; the worst thing you can do is nothing.

-- Theodore Roosevelt

It is the fool who thinks he cannot be fooled.

-- Joey Skaggs

Example is the best precept.

-- Aesop

Education is the most powerful weapon which you can use to change the world.

-- Nelson Mandela

Vol 7: 2015
What has been will be again, what has been done will be done again; there is nothing new under the sun.

-- Ecclesiastes 1:9

Wisdom consists in being able to distinguish among dangers and make a choice of the least harmful.

-- Niccolo Machiavelli, The Prince

Security is always excessive until it's not enough.

-- Robbie Sinclair

The time is always right to do the right thing.

-- Dr. Martin Luther King, Jr.

Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership.

-- General Colin Powell
It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.

-- Warren Buffett

I believe in obedience to law because it protects the rights of all.

-- Dr. George Petrie from The Auburn Creed

I believe that everyone chooses how to approach life. If you're proactive, you focus on preparing. If you're reactive, you end up focusing on repairing.

-- John C. Maxwell
If you think technology can solve your security problems, then you don't understand the problems and you don't understand the technology.

-- Bruce Schneier
Without continual growth and progress, such words as improvement, achievement, and success have no meaning

-- Benjamin Franklin
Our research has shown that strong relationships, careers, organizations, and communities all draw from the same source of power --- the ability to talk openly about high-stakes, emotional, controversial topics.

-- Patterson, Grenny, McMillan, and Switzler
Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful.

-- Margaret J. Wheatley
Vol 8: 2016
Right is right even if no one is doing it; wrong is wrong even if everyone is doing it.

-- Augustine of Hippo
Let us not look back in anger or forward in fear, but around in awareness.

-- James Thurber
Transparency, honesty, kindness, good stewardship, even humor, work in businesses at all times

-- John Gerzema
To sin by silence when they should protest makes cowards of men.

-- Abraham Lincoln
Ultimately, what happened at Baylor is about a culture where too much power is given to one person.

-- Tony Barnhart
It takes many good deeds to build a good reputation, and only one bad one to lose it.

-- Benjamin Franklin
There are risks and costs to action. But they are far less than the long range risks of comfortable inaction.

-- John F. Kennedy
Things will absolutely go wrong. In a healthy team, as soon as things go wrong, that information should be surfaced. Trying to hide or obscure bad news creates an environment of distrust or lack of transparency.

-- Steven Sinofsky
People always make the best exploits. I've never found it hard to hack most people. If you listen to them, watch them, their vulnerabilities are like a neon sign screwed into their heads.

-- Elliot Anderson (Rami Malek) in Mr. Robot
The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it.

-- Stephen Covey
Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so.

-- Douglas Adams
Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful.

-- Margaret J. Wheatley
Vol 9: 2017
When it comes to privacy and accountability, people always demand the former for themselves and the latter for everyone else.

-- David Brin
To read without reflecting is like eating without digesting

-- Edmund Burke
Common sense is unfunded.

-- Unknown
Conscience is the inner voice that warns us somebody may be looking.

-- H.L. Mencken
Whoever is careless with the truth in small matters cannot be trusted with important matters

-- Albert Einstein
If you see something, say something

-- Homeland Security
Be proactive not reactive, for an apparently insignificant issue ignored today can spawn tomorrow's catastrophe.

-- Ken Poirot
A fool thinks he needs no advice, but a wise man listens to others.

-- A Proverb of Solomon

Last Updated: August 31, 2017