Facilities Feature: Michael Hood

Whit Allen

Michael Hood is an AU College of Business graduate with a Bachelor of Science degree in Operations Management. Before returning to his alma mater, Michael worked for 14 years in the manufacturing industry as a production planner and manager. Now in his ninth year at Auburn, Michael works in Building Services as the supervisor of the Service Support Shop.

What responsibilities do you have in your position?

In this position, I plan, schedule, and coordinate the logistical services with AU’s colleges, departments, organizations, and other University units.  I assist with equipment deliveries; office moves; surplus property; special events; equipment rentals for staging, tables and chairs; pressure washing; and occasional window washing.

What do you enjoy best about your position?

I enjoy helping our customers meet their objectives. For example, the College of Engineering and the Special Events Office have different directives; but, we are able to help each of them meet their objectives. The College of Engineering may have a large piece of equipment that needs to be relocated and set up in a lab while the Special Events Office may need the Garden Pavilion Tent installed and set up with tables and chairs for 200+ guests.  We provide a broad range of services, supporting the University and its mission.

Tell us more about Service Support.

The Service Support shop has seven employees. We are able to assist with most requests if our services are not already booked. We are flexible and are usually able to plan a timetable that works with everyone’s schedule. Depending upon the size and scope of the work request, we will schedule the appropriate number of technicians to complete the job in a timely manner.  Move requests can be challenging given schedules and the degree of work involved in completing the move.  Depending upon the situation, I may refer the job to a contracted moving service, as this may be the best course of action.

What is the most interesting or unusual item(s) that you’ve moved? 

The most interesting item we’ve moved was the loom machine in the Textile Building on the second floor.  It looks like two SG-1 Stargates side by side. It was heavy and we had to use a crane to send it up and through the second floor on the west side of the building.  Several shops from Facilities were involved to move it into the building.  It took a great deal of coordination and teamwork during the process.

What do you enjoy doing when you are not working at AU?

I enjoy being with my family. I like to take my wife and children fishing when we have a chance.  My children are active in different things.  My son enjoys Tae Kwon Do; so, I train with him to help him practice his forms.  My daughter likes to ride horses and has competed in English riding competitions.   Watching both of them grow up and learn these special skills and techniques is awesome.

Last Updated: May 19, 2014