Ongoing Service Modifications

Mail Services:

  1. Official mail is being delivered to all departments and campus units as usual, unless requested through our Faculty and Staff Mail Forwarding Form found here, https://aub.ie/mailforwarding. Student mail is being forwarded to their homes.
  2. Once all faculty returns to campus, mail will no longer be forwarded. No action will be required on the part of mail recipients to end this service. 

Building Access Control:

  1. The direction from the University leadership is that campus buildings, as a rule, should be open during normal working hours. As such, campus buildings will be programmed to be in the Normal/Open mode (open during normal working hours, closed after hours and on the weekend).
  2. Exceptions to this policy require approval. The requesting department should request approval through their administration (Dean/VP) to the Provost and Executive Vice President.  Once Facilities Management receives that approval, the schedule will be modified as requested. 
  1. Change from Green Chemicals to only disinfecting chemicals.
  2. Classrooms used for instruction will be cleaned and disinfected each weekday during overnight hours.
  3. Open workspaces and common areas will be cleaned each weekday during overnight hours.
  4. Disposable cleaning wipes will be available in classrooms for faculty and students to wipe down their spaces before class. Waste receptacles will be provided for proper disposal of wipes. 
  5. Purell Hand Sanitizer stands will be placed in strategic locations throughout buildings and wall-mounted units will be installed as products become available and may be requested via a work order through ReADY system by visiting https://facrequest.auburn.edu or calling 334-844-4357 (HELP).
  6. Common areas of E&G buildings will be e-misted (electrostatic disinfectant application) once a week while the building is closed or at its lowest occupancy level. To support this effort, it is recommended that E&G buildings are locked and unoccupied between 9pm-10pm nightly, Monday- Friday.
  7. Additional custodians will be added from 7:45-4:45 each weekday in buildings not currently under contract with ABM Industries or other partner companies to allow for service through the end of the day.   
  8. A heightened focus on sanitation and disinfection of hard surfaces floors, stairs, landings, and elevators, and on cleaning and disinfection of restrooms to include restocking of supply dispensers.
  9. Individual offices will not be cleaned as part of the modified custodial services, to avoid possible contamination of individual offices, as well as to allow more time for disinfection of high touch surfaces. Trash should be taken to a central location in the building or individual cans should be placed outside office doors for servicing.
  10. In order to allow for more frequent disinfection, some routine tasks (ex. dusting, exterior entryway cleaning and stairwell cleaning) may be deferred from their normally scheduled frequencies but not to a point of neglect.
  11. The standard for campus cleaning of buildings shall be modified custodial services.  

Modified Custodial Services

Modified custodial services have a heightened focus on sanitation and disinfection in campus buildings.  This includes but is not limited to:

  1. Wipe down of high touch surfaces with disinfectant chemicals
  2. Cleaning of restrooms and restocking of supply dispensers
  3. Trash and recycling removal
  4. Cleaning of hard surface floors, stairs and landings

 

  1. For modified custodial services, EPA-approved (for COVID-19) disinfectant chemicals are being used for all cleaning activities. Special attention will be paid to the cleaning, sanitation and disinfection of high-touch surfaces (door handles, light switches, copiers, printers, hard surface benches and chairs, desks, tabletops, common/break area sinks and countertops, restroom sink and toilet handles, elevator controls, handrails). High-touch surfaces will cleaned as often as time and staffing allow.

  2. Enhanced Cleaning Services will be conducted when there is a suspected or known case of COVID-19 exposure.

Enhanced Cleaning Services

When a suspected or known case of COVID-19 has been in an area, the building will be closed for enhanced cleaning services. The determination that enhanced cleaning is required will be made in coordination with the AU Medical Clinic.

  1. Level 1 Enhanced Cleaning Services will take place when there is a suspected exposure (secondary contact with a known positive COVID-19 case).
  2. Level 2 Enhanced Cleaning Services will take place when there is a known exposure (primary contact with a known positive COVID-19 case).

Level 1 Enhanced Cleaning

This process is a thorough cleaning coupled with a higher level of targeted sanitizing and disinfecting than modified custodial services, with a careful focus on sanitation and disinfection of all high-touch surfaces. Cleaning removes the soil and dirt that harbors the infectious agents, while disinfecting kills the remaining environmental pathogens. Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in community settings. In order to ensure redundant sanitation and disinfection efforts, EPA-approved (for COVID-19) disinfectant chemicals are applied in multiple ways:

  • Disinfectant wipes
  • Disinfectant spray
  • Disinfectant mist

Level 1 Enhanced cleaning will be conducted by the university custodial contractor, ABM, SERVPRO, or another cleaning industry service provider. 

Level 2 Enhanced Cleaning

This process is everything described in level 1 enhanced cleaning practices with the addition of careful focus on sanitation and disinfection of non-high-touch surfaces to include walls up to eight feet.

Level 2 Enhanced cleaning will be conducted by the university custodial contractor, ABM, SERVPRO, or another cleaning industry service provider. 

  1. Adding hot water to restrooms - high traffic buildings then others.
  2. Adding touchless fixtures - high traffic buildings then others.
  3. Disabling water fountains; adding bottle filling stations.
  4. Flushing of building domestic water systems.
  5. Air Filters:
    1. Phase I: Increase the efficiency of air filters as practical, based on individual unit capabilities – MERV 13 where possible.
    2. Phase II: Perform analysis of remaining systems to allow for the addition of tighter filtration.
  6. Increase the amount of outside air being delivered by air handling units as practical, based on individual unit capabilities.
  7. Extending air conditioning/heating operating time both in the morning and evening to increase building air quality.

Signage 

  1. Auburn University has developed an AU COVID-19 Standard Signage Package which will be automatically deployed across campus. A request is not necessary for this package. Any additional custom signage would be made by submitting a Project Request at http://auburn.edu/administration/facilities/projects/pif.html.
  2. What is included in the AU COVID-19 Standard Signage Package?
    1. AU COVID-19 Standard Signage Package to include supply and installation:
    2. Entrances – “Enter Here,”, “Face Covering Required,” “Physical Distancing,” “Hand Washing Advisory”
    3. Exits – “Exit Here,” “Face Covering Required,” “Physical Distancing,” “Hand Washing Advisory”
    4. Restrooms – Alternating stalls and fixtures to receive “Area Closed.” Sink areas to receive “Hand Washing Advisory.”
    5. Elevators – “Elevator Safety” (Includes occupancy information.)
    6. Stairs – “Taking the Stairs?” (Includes keep right and maintain 8 steps apart.)
    7. Public Areas to include Lobbies, Suite Entrances, Main Building Reception Areas – “Face Covering Required,” “Physical Distancing,” “Hand Washing Advisory”
  3. Standard COVID-19 signage should be used at the following locations:
    1. Classrooms - Sample diagrams and schemas can be provided for how physical distancing can be achieved in all classroom types. Maximum recommended occupancy load signage can be posted at the entrance to and teaching wall of each actively used classroom by request through the ReADY system at https://facrequest.auburn.edu.
    2. Non-Classroom spaces - Most academic buildings maintain informal, non-classroom spaces that allow for study, teamwork, etc. Maximum Occupancy capacities signage for enclosed spaces (e.g., study rooms or team rooms) will be posted, along with diagrams and schemas for how appropriate physical distancing can be achieved. 
    3. Entranceways – Building signs should be posted at major entrances to buildings to guide physical distancing recommendations.
    4. Waiting Rooms or Reception Areas - Physical distancing floor markers and vertical signage should be provided in standing/waiting areas (i.e., elevator lobbies.)
    5. Furniture - Furniture that is unable to be used due to physical distancing recommendations should be marked as unusable or removed and safely stored within the building.
    6. Restrooms - Alternating stalls and fixtures that are closed due to physical distancing recommendations should be closed and marked with standard signage. Maximum recommended occupancy load signage can be posted at the entrance to each public restroom by request through the ReADY system at https://facrequest.auburn.edu.
    7. Elevator locations –Facilities Management COVID signage will be posted at all elevator lobbies on all building levels near the call button.  
    8. Other locations - Additional health and safety reminders are encouraged but not required. Signage options will be provided through Facilities Management COVID Signage Standards to be used at additional locations at individual requests. Guidance on optional additional locations will be provided within the signage standards.   

Occupancy & Flow 

  1. All campus occupants are expected to maintain a 6’ physical separation and wear a mask in public, open, communal, and/or other informal seating or non-seating spaces in accordance with Auburn University Guidance.
  2. Buildings should designate separate entrances and exits where possible to minimize interactions and create a "one-way" flow. 
  3. Stairs and public pathways should be used as normal in conjunction with recommended physical distancing and PPE recommendations, implement the rule of “stay to the right,” and “stay 8 steps apart.”   
  4. Elevators should not exceed a maximum occupancy limit of two individuals at any given time. Those waiting to use the elevator should utilize physical distancing markers to maintain proper physical distancing.
  5. Classrooms, dining venues, and other gathering spaces should maintain a maximum of 50% occupancy to respect physical distancing guidelines.
  6. When entering, occupying, and exiting classrooms, non-classroom spaces, restrooms, public spaces, open, communal, and/or other informal seating or non-seating spaces, occupants are expected to practice physical distancing by remaining six feet apart.
  7. Practicable distancing will be followed between individuals engaged in experiential learning opportunities (labs, vocational skill-building activities) as well as between students in vehicles required for travel to instructional field laboratories, etc. (e.g., skipping rows of seats) when possible.

Exterior Spaces  

  1. The long-term use of tents is not authorized for use as temporary classrooms or dining venues due to safety hazards during storm events.
  2. Additional secured outdoor seating should be considered in appropriate locations for additional outdoor study and dining functions.
  3. All event furniture and tent requests should follow current standard procedures for permitting, coordination, and approvals.

 Interior Spaces 

  1. Sneeze guards or furniture wall extensions are recommended to be installed where workstations or surfaces are lower than 65”, are adjacent to public pathways, and/or experience high customer/visitor traffic.   
  2. Consider changing orientation of desks and adding freestanding screens to create boundaries.
  3. Where workstations are fewer than 6' apart, staggered occupancy (alternating workdays) is recommended to maintain the 6' minimum distancing rule.
  4. Desk sharing is discouraged. 
  5. Sit/stand units may still be used. When raised to standing position, face masks should be worn.   Note that the average seated floor-to-mouth height is 55". 
  6. Furniture that cannot be used due to physical distancing recommendations should be marked using AUFM COVID Signage Standardsand kept in place or within a nearby safe storage area. 
  7. Rooms that are unable to be used for instruction or other normal function due to physical distancing recommendations should be considered as safe storage areas and rekeyed as a Storage Only room for the duration of altered use as needed.
  8. Bottle fillers should be retrofitted onto existing water fountains in high-trafficked buildings to reduce potential spread of disease. Standard water fountain spouts should be temporarily decommissioned or covered to prohibit usage.
  1. Formally communicated COVID-19 Guidelines to all Contractors, Consultants, Vendors, and Service providers. (Following AU Guidance.)
  2. Installing consistent COVID-19 related signage for construction projects.
  3. Implementation of consistent COVID-19 guidelines for expected procedures across all execution methods, i.e., FM In House crew, FM maintenance, external contractors, etc.
  4. Updating the "Planned Outage and Interruption Request" to include a checkbox for consideration of COVID-19 procedure and policy impacts.
  5. Development of a COVID-19 team to review PIFs and project execution related to COVID-19 to ensure consistency in approach and final solutions as well as execution method and priority.
  6. Ensuring contractors have a COVID-19 Response Plan in the event of a worker contracting COVID-19.
  7. Consistent with university policy, contractors shall wear facemasks on campus when physical distancing is not possible.



Last Updated: July 29, 2020