Campus-Based Student Loans


This website provides information about your Campus-Based student loans (Federal Perkins, Health Professions and university student loans). If you are interested in the Direct Subsidized/Unsubsidized loans, those are handled through the Financial Aid Office. Please visit their website at

Once you have been awarded a Federal Perkins student loan, Health Professions loan or an Auburn University student loan, you will work with the Student Loan Department in the Office Of Student Financial Services. We use the loan servicer Heartland/ECSI (formerly Campus Partners). See contact information below.

Our staff can provide guidance on questions regarding payments, types of loans, exit interviews and other information about your Campus-Based student loan. Please contact Heartland/ECSI (formerly Campus Partners) or our office if you need additional information or other help.

Julie Trussell,

Student Loans
Student Financial Services

Auburn University, AL


Office hours: M-F
  7:45 - 4:45

How to find us...

   General Information

If you are requesting information on how to obtain a Perkins, Health Professions, Institutional or other loan, please visit Financial Aid Loan Information. Once you have been awarded, and you accepted a Perkins, Health Professions, and/or Institutional Loan, you will be contacted by email by the Student Loan Department with instructions on signing/e-signing your loan.

Learn more about how to e-sign your promissory note.

Please contact our office if you have any suggestions or have a problem accessing any information.


   Contact Information

Heartland ECSI (formerly Campus Partners)
PO Box 2901
Winston-Salem, NC 27102-2901
Borrower Service Telephone Number: 1-800-334-8609
Website to e-sign prom notes:

Auburn University
Julie Trussell     Manager, Student Loans     334-844-3762    
Ellen Kirkland Financial Assistant 334-844-3765
Student Financial Services
Mary Martin Hall      Auburn University, AL 36849      Phone: 334-844-4634      Fax 334-844-3757

Auburn University | Auburn, Alabama 36849 | (334) 844-4000
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