Student Financial Aid
If you have met all eligibility requirements, your scholarship, grant, and/or loan awards will be credited to your student billing account just prior to the beginning of the term. If your financial aid disbursement exceeds charges by $10.00 or more, you will have a credit balance on your student billing account. In order to receive the credit balance refund in a timely manner, we strongly encourage that you sign up for direct deposit. Please visit AU Access> My Finances> Banking Direct Deposit Information in order to enter your direct deposit information for student refunds. You will receive an e-mail when your refund has been transmitted to your designated bank account. As always, please allow at least 1-2 business days for these transactions to be processed and always verify with your bank that funds have been received prior to writing checks. Students are expected to meet all financial obligations when they are due. Failure to do so will result in cancellation of your class schedule.
Important Disbursement/Refund information for Parent PLUS borrowersFor Parent PLUS Loan funds, your refund, if applicable, depends on your answer to the Credit Balance Option on the federal PLUS Application. If you request the credit balance to go to "Me", Auburn University will mail a check to the parent borrower IF the overpayment is a direct result of the Parent PLUS loan. Many parents will set their personal bank account up with AU Student Financial Services for refunds and think that they should select "Me" here. However, AU cannot verify the owner of the bank account, and will have to mail a check to be compliant with federal regulations. A check will take longer than a direct deposit. If you request the credit balance to go to "the student", the overpayment will be direct deposited into the bank account of file with AU Student Financial Services.