FAQs

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General Advising
  1. Why do I need to meet with an advisor?
  2. Who is my advisor?
  3. When should I meet with my advisor?
  4. How do I schedule an appointment with my advisor?
  5. Can I change advisors?
  6. Where can I find academic policies, academic requirements, and the official curriculum models for every degree?
Registering for Classes
  1. Do I have to see an advisor before I register?
  2. When should I meet with my advisor?
  3. When do I register for next semester?
  4. How do I register for classes?
  5. How do I find out when I register? What is my Time Ticket and how do I find it?
  6. What classes should I take next semester?
  7. What is a Registration Hold and how do I get it removed? What is an alternate PIN?
  8. What are the Student Learning Outcomes?
  9. What is a waitlist and how does it work?
  10. Where can I find a description of courses?
  11. What is the difference between a prerequisite and a co-requisite course?
  12. Which version of the AU Bulletin do I use?
  13. How can I tell if the courses I want to take will count toward my graduation requirements?
  14. What is the Grade Adjustment Policy (GAP) and how do I determine if I should GAP a class?
  15. I used the GAP for a couple of courses in the past - does that have any bearing on what I register for now?
  16. May I register to take classes at AU and classes at another school during the same semester?
  17. Do I need to register to take a special graduation class in my final semester of my senior year?
  18. How do I order my diploma?
Course / Majors / Credits
  1. What is DegreeWorks and how do I use it?
  2. How do I change my major?
  3. How can find out what my requirements would be if I change my major?
  4. What credit do I get for my AP, IB or ACT scores?
  5. What credit do I get for Dual Enrollment as a high school student?
  6. What is the difference between a dual (concurrent) degree and a double major?
  7. What is a minor and how do I earn one?
  8. Where can I find a description of courses?
  9. Can I take courses at another institution and receive credit?
  10. When should I complete a graduation check?
  11. Which version of the AU Bulletin do I use to determine my graduation requirements?
  12. What are the Student Learning Outcomes?
  13. Who is my major advisor?
Academic Policies
  1. Where can I find academic policies, academic requirements, and the official curriculum models for every degree?
  2. What information is in the Student Policy eHandbook? Where my I find it?
  3. How many hours do I have to take to be full time/part time?
  4. How many hours do I have to have completed to be a Sophomore, Junior, Senior?
  5. How and when can I add/drop a class?
  6. What is the course drop fee?
  7. How do I drop a Learning Community class?
  8. How do I change my major?
  9. How do I withdraw from all my classes?
  10. What if I need to withdraw from my classes due to a medical reason?
  11. May I repeat a course?
  12. What is the Grade Adjustment Policy (GAP) and how do I determine if I should GAP a class?
  13. How do I calculate my GPA?
  14. What are "academic warning", "academic suspension" and "expulsion" mean?
  15. Where do I go to get proof of enrollment?
  16. How do I get an official copy of my transcript?
  17. What is the difference between a dual-degree and double major?
  18. What is a minor and how do I earn one?
  19. How do I get my GPA verified?
  20. How do I find out when my final exams are? What do I if I am scheduled to take three final exams in one day?
  21. What can I do if I believe my professor is treating me unfairly?
  22. My professor is charging me with academic dishonesty: what does that mean?
Support Services
  1. How do I find a tutor?
  2. How do I find a major?
  3. How do I find an internship? A Co-Op position?
  4. I want to get involved in undergraduate research. How do I get started?
  5. I want to study abroad-how do I start the process?
  6. What scholarships are available?
  7. Where do I go to get writing help?
  8. Where may I go to talk to a counselor about some personal issues?
  9. I'm having trouble financing my education. Is there anyone on campus who can help me?
  10. I want to get involved on campus - how do I get started?
  11. Where can Veterans go on campus to learn more about campus services available to them?
  12. I am having trouble figuring out how to get started on a research paper I've been assigned?
  13. I am trying to complete my assignment and I am having issues with my computer. Who can help me?
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