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Health Care Options

General Information

You must first seek health care from the AU Medical Clinic when the university is in session and when the clinic is open. Referrals (by recommendation of a clinic doctor) are required for most care outside the clinic. All exceptions are listed in the Policy Brochure, but the following are a few to remember:

  • When the AU Medical Clinic is closed (after hours, certain weekend days, and on major holidays or breaks), you can go to Auburn Urgent Care or Moore's Mill Urgent Care.
  • When you have an emergency that requires immediate care, call 911 and use the East Alabama Medical Center Emergency Room.
  • If you are more than 50 miles outside of the Auburn area, you will need to find health care providers that are part of the United Healthcare Choice Plus network. Using network providers can save you considerable out-of-pocket expenses. Please go to the following link to look for providers in your area -- Provider Search
  • Women seeking maternity and gynecological services may go to the Women’s Clinic or a doctor in the United Healthcare Choice Plus network without a referral -- Provider Search
  • Children under age 12 may go to a pediatrician in the United Healthcare Choice Plus network without a referral -- Provider Search

Provider Links

Nurse Line

You can call the Nurse Line number on your insurance card for advice 24 hours a day, seven days a week. Call the free number for professional advice from a nurse at 1-800-389-6770.

Last Updated: October 26, 2016